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VIVA FAQs

If I fail my ACCA exam, will I still have access to the VIVA course?

It depends on when you purchased your course, and when the exam takes place. You have access to your ACCA course for 12 months from the date of purchase, regardless of what happens in any exam that you may sit in that period. As such, you have guaranteed access to your VIVA study resources within that 12-month time frame. Once the 12 months have expired, you would need to renew your access with another payment.

I currently only see video lectures and course notes in my ACCA course. Will VIVA be adding more content?

Yes, VIVA will be adding short questions, mock exams, mock exam debrief lectures, and more to all of its ACCA courses throughout the rest of the year. If you have already purchased at an Early Bird price, you will gain automatic access to these additional course resources at no extra charge as and when they become available.

I don't see a course for my ACCA subject currently on the website. Will VIVA be offering such a course?

Yes, throughout 2023 VIVA will be launching premium online courses for all 15 ACCA subjects, from Applied Knowledge all the way up to Strategic Professional (Options). If you do not currently see your subject, rest assured that it will be launched in the coming months. To be notified immediately of its launch, ensure you are subscribed for free to our mailing list here.

What is the CIMA E1 Objective Test?

E1 is one of three Operational level Objective Test exams. These three exams have to be completed before you can attempt the Operational Case Study exam. The Objective Test subjects ground you in the theory and ensure you have the knowledge and understanding to apply your learning in the Case Study exams. The E1 exam itself is 90 minutes long and comprises 60 questions.

CIMA E1 topics include:

  • Role of the Finance Function
  • Technology in a Digital World
  • Data & Information in a Digital World
  • Shape & Structure of the Finance Function
  • Finance interacting with the organisation 
What is the CIMA Operational Case Study Exam?

CIMA OCS is a 3-hour exam that tests your ability to apply the knowledge from E1, F1 & P1 papers:

E1: Managing Finance in a Digital World

F1: Financial Reporting

P1: Management Accounting

You will take on the role of a Financial Officer and be required to complete tasks like preparing financial reports, analysing data and offering insights that help the company make decisions. The OCS exam assesses the student on six core activities that are most critical to the work of a finance officer.

What is the CIMA Management Case Study exam?

While the Objective Tests assess what you know, MCS tests your ability to apply what you have learned across the whole Management Level. It strives to simulate what management accountants do in the workplace. There are 4 opportunities to take the exam each year: February, May, August & November. Case studies take 3 hours to complete and are computer-based.

In order to pass the exam, you’ll need to know and understand the role of a Finance Manager inside out. This entails more than knowing how to compile financial statements, you’ll be tested on five core activities:

  • Evaluate opportunities to add value
  • Implement senior management decisions
  • Manage performance and costs to aid value creation
  • Measure performance
  • Manage internal and external stakeholders.

I’m an All Access member. How is this different to the standard SCS course I already have access to? (SCS Elite)

With the standard course, you cannot avail of the six 2-hour-long live workshop sessions with your tutor; the private Elite student study group (hosted by Circle and moderated by your tutor); the personalised mock marking for all 5 mock exams; nor the private officer hours with your tutor. The Elite course unlocks all of this additional, personalised content to maximise your chances of passing first time.

What if I take this course and still fail my exam? (SCS Elite)

That would be surprising! We typically see our Elite Course students register huge improvements and almost all of them pass.

However, if you do sit the exam and fail and meet the requirements below, you can avail of our pass guarantee which allows you to sit the next SCS Elite Course we host completely free of charge:

(i) you complete at least 80% of the Elite Course content for the active window
(ii) you submit all mock exams for marking
(iii) you sit your CIMA Case Study exam for the window that corresponds to the Elite Course you purchased

Whether the subsequent Elite Course goes ahead depends upon demand and uptake for that particular exam window. In the event that the Elite Course does not run for the subsequent window, you will be given the option of availing of the standard course + mock marking for that exam window, or deferring your Elite Course access until the next exam window.

How do the instalments work? (SCS Elite)

We try to make it as easy as possible for students, as we know the CIMA journey can be a costly one. Here’s how our Elite payment plan works:

  • Pay a small one-time deposit of just £99 to secure your place and start studying
  • One month later, you’ll be notified to pay the first £100 instalment
  • In two months, you’ll be sent the second payment link of £100
  • And so on until you have covered the remainder of the total £799 fee
How much will this cost? (SCS Elite)

Less than you might think. As always, VIVA aims to offer best-in-class CIMA tuition at a price that traditional tuition providers cannot match.

While other tuition providers offer courses with similar features from £900 to £1,500, VIVA's Elite Course costs just £799. And there’s no compromise on quality - attested to by VIVA’s track record of prizewinning students and award-winning courses (CIMA Global Pass Rate Excellence Award 2020)

I’m an All Access member. How is this different to the standard MCS course I already have access to? (MCS Elite)

With the standard course, you cannot avail of the six 2-hour-long live workshop sessions with your tutor; the private Elite student study group (hosted by Circle and moderated by your tutor); the personalised mock marking for all 5 mock exams; nor the private officer hours with your tutor. The Elite course unlocks all of this additional, personalised content to maximise your chances of passing first time.

What if I take this course and still fail my exam? (MCS Elite)

That would be surprising! We typically see our Elite Course students register huge improvements and almost all of them pass.

However, if you do sit the exam and fail and meet the requirements below, you can avail of our pass guarantee which allows you to sit the next MCS Elite Course we host completely free of charge:

(i) you complete at least 80% of the Elite Course content for the active window
(ii) you submit all mock exams for marking
(iii) you sit your CIMA Case Study exam for the window that corresponds to the Elite Course you purchased

Whether the subsequent Elite Course goes ahead depends upon demand and uptake for that particular exam window. In the event that the Elite Course does not run for the subsequent window, you will be given the option of availing of the standard course + mock marking for that exam window, or deferring your Elite Course access until the next exam window.

How do the instalments work? (MCS Elite)

We try to make it as easy as possible for students, as we know the CIMA journey can be a costly one. Here’s how our Elite payment plan works:

  • Pay a small one-time deposit of just £99 to secure your place and start studying
  • One month later, you’ll be notified to pay the first £100 instalment
  • In two months, you’ll be sent the second payment link of £100
  • And so on until you have covered the remainder of the total £699 fee
How much will this cost? (MCS Elite)

Less than you might think. As always, VIVA aims to offer best-in-class CIMA tuition at a price that traditional tuition providers cannot match.

While other tuition providers offer courses with similar features from £900 to £1,500, VIVA's Elite Course costs just £699. And there’s no compromise on quality - attested to by VIVA’s track record of prizewinning students and award-winning courses (CIMA Global Pass Rate Excellence Award 2020)

Still got doubts?

Just email us at info@vivatuition.com and one of our student support staff will be happy to explain everything to you.

I’m an All Access member. How is this different to the standard OCS course I already have access to? (OCS Elite)

With the standard course, you cannot avail of the six 2-hour-long live workshop sessions with your tutor; the private Elite student study group (hosted by Circle and moderated by your tutor); the personalised mock marking for all 3 mock exams; nor the private officer hours with your tutor. The Elite course unlocks all of this additional, personalised content to maximise your chances of passing first time.

What if I take this course and still fail my exam? (OCS Elite)

That would be surprising! We typically see our Elite Course students register huge improvements and almost all of them pass.

However, if you do sit the exam and fail and meet the requirements below, you can avail of our pass guarantee which allows you to sit the next SCS Elite Course we host completely free of charge:

(i) you complete at least 80% of the Elite Course content for the active window
(ii) you submit all mock exams for marking
(iii) you sit your CIMA Case Study exam for the window that corresponds to the Elite Course you purchased

Whether the subsequent Elite Course goes ahead depends upon demand and uptake for that particular exam window. In the event that the Elite Course does not run for the subsequent window, you will be given the option of availing of the standard course + mock marking for that exam window, or deferring your Elite Course access until the next exam window.

How do the instalments work? (OCS Elite)

We try to make it as easy as possible for students, as we know the CIMA journey can be a costly one. Here’s how our Elite payment plan works:

  • Pay a small one-time deposit of just £99 to secure your place and start studying
  • One month later, you’ll be notified to pay the first £100 instalment
  • In two months, you’ll be sent the second payment link of £100
  • And so on until you have covered the remainder of the total £599 fee
How much will this cost? (OCS Elite)

Less than you might think. As always, VIVA aims to offer best-in-class CIMA tuition at a price that traditional tuition providers cannot match.

While other tuition providers offer courses with similar features from £799 to £1,500, VIVA's Elite Course costs just £599. And there’s no compromise on quality - attested to by VIVA’s track record of prizewinning students and award-winning courses (CIMA Global Pass Rate Excellence Award 2020)

I have another question that is not answered here. How can I get in touch with VIVA?

If you're still confused, just drop us an email at info@vivatuition.com, or use our live chat box (bottom right), and a member of the team will be happy to help.

Can I download the video lessons, or view them offline?

No, the video lessons can only be viewed online on VIVA’s website and may not be downloaded due to copyright restrictions.

What’s VIVA’s pass rate?

Due to GDPR restrictions, it is increasingly difficult to compile our students’ pass rates whether directly or via CIMA/ACCA. However, VIVA has had consistently high pass rates over the years, and this is attested to by the fact that VIVA was awarded the prestigious Global Pass Rate Excellence Award in 2020 by the Chartered Institute of Management Accountants!

Make sure to check out what students are saying about us here.

What if I don’t like the course? Is there some kind of money back guarantee?

Yes, if within 72 hours of purchasing you are not satisfied with VIVA’s course, you are entitled to claim an immediate refund.

If I fail my exam, will I still have access to the VIVA course?

That depends on the plan you purchase. If you purchase a single case study course, you will have access for the duration of the relevant exam window (i.e. until the final CIMA exam date for that window). If you purchase a single objective test course, you will have 6 months of access to the course from the date of purchase. If you purchase the All Access membership, you will have access to the course (and all courses) for 12 months from the date of purchase. And don’t worry: your subscription/access will not auto-renew. You will be automatically notified when your access is due to expire, but you get to decide whether or not you would like to renew.

How is the price so low? I see other tuition providers charging thousands for single courses.

VIVA was born entirely online, and since day one has maintained a small team of dedicated experts. This low cost-base has allowed for relatively high investment in a streamlined online learning platform and high-quality production values. This in turn has allowed us to scale our tuition rapidly, reaching thousands of students across the world.

Our low cost-base and scaled delivery affords us the luxury of being able to charge radically lower prices for premium-grade courses than traditional, brick-and-mortar tuition providers (or online providers with bloated administration and sales teams who target and service large institutional clients).

Does VIVA offer feedback/marking on students’ mock exam answers?

Yes. After you purchase a Case Study course or All Access membership with VIVA, you will be offered the chance to add marking services to your account. You will be able to purchase corrections for anywhere from 1 mock exam to 5 mock exams, and these can be used during any of the Case Study exam windows. Once you have 5 mock exams corrected (whether during one exam window or across several), you can repurchase corrections services as and when needed.

Case Study Elite course students have marking for 5 mock exams included as standard.